Privacy Policy

We want to protect your privacy and confidentiality.  We understand that users of our website are quite rightly concerned to know that their data is being used lawfully and we take our responsibilities under the General Data Protection Regulation (GDPR) very seriously.

Our contact details 

Name: Claire Collini

Phone Number: +44 (0)7746 228906

E-mail: claire@clairecollini.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers such as name and contact details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when you contact us through the website, by email or by telephone, or through any other means.

We use the information that you have given us in order to respond to your enquiries and to conduct business with you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting claire@clairecollini.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

Data security

We will use technical and organisational measures to safeguard your data including measures to deal with any suspected data breach.  If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this email address: claire@clairecollini.co.uk

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.

Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at claire@clairecollini.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at claire@clairecollini.co.uk

07.2021